Help Center
Quick answers to common questions about using Findyway.
Posting ads
How much does it cost to post an ad?
Posting on Findyway is completely free. There are no listing fees or commissions.
How long does it take for my ad to go live?
Most ads go live immediately. Some categories may be reviewed by our moderation team, which usually takes under 24 hours.
How many photos can I upload?
Up to 10 photos per listing. The first photo is used as the cover image.
Managing listings
How do I edit or remove my ad?
Go to your Dashboard, open the listing, and choose Edit or Delete.
Why was my listing rejected?
Listings can be rejected for missing details, inappropriate content, or breaking our posting rules. You'll receive a reason in your dashboard.
Can I mark an item as sold?
Yes — open the listing from your Dashboard and use the Mark as Sold action.
Contacting sellers
How do I contact a seller?
From any listing you can call, WhatsApp, email, or chat with the seller directly in-app.
The seller isn't replying — what should I do?
Try a different contact method, or move on to another listing. Sellers may be busy or have sold the item already.
Account issues
I forgot my password.
Use the Forgot password link on the login page to reset it via email.
How do I delete my account?
Email support@findyway.com from your registered address and we'll process the request.
Safety
How do I report a suspicious listing?
Open the listing and tap the Report button. Our moderation team reviews every report.
What payment methods are safe?
Cash on inspection in a public place is the safest option. Avoid wire transfers, OTP sharing, or paying deposits before seeing the item.
Can't find what you're looking for? Visit our Contact page and we'll help out.