Question 1

How much does it cost to post an ad?

Accepted Answer

Posting on Findyway is completely free. There are no listing fees or commissions.

Question 2

How long does it take for my ad to go live?

Accepted Answer

Every ad is reviewed before it goes live, to keep the marketplace safe. Until then your dashboard shows it as in review.

Question 3

How many photos can I upload?

Accepted Answer

Up to 20 photos per listing. The first photo is used as the cover image.

Question 4

How do I edit or remove my ad?

Accepted Answer

Go to your Dashboard, open the listing, and choose Edit or Delete.

Question 5

Why was my listing rejected?

Accepted Answer

Listings can be rejected for missing details, inappropriate content, or breaking our posting rules. You'll receive a reason in your dashboard.

Question 6

Can I mark an item as sold?

Accepted Answer

Yes — open the listing from your Dashboard and use the Mark as Sold action.

Question 7

How do I contact a seller?

Accepted Answer

From any listing you can call, WhatsApp, email, or chat with the seller directly in-app.

Question 8

The seller isn't replying — what should I do?

Accepted Answer

Try a different contact method, or move on to another listing. Sellers may be busy or have sold the item already.

Question 9

I forgot my password.

Accepted Answer

Use the Forgot password link on the login page to reset it via email.

Question 10

How do I delete my account?

Accepted Answer

Open your account settings and choose Delete account. You'll be asked to confirm first, and a deleted account cannot be restored.

Question 11

How do I report a suspicious listing?

Accepted Answer

Open the listing and tap the Report button. Our moderation team reviews every report.

Question 12

What payment methods are safe?

Accepted Answer

Cash on inspection in a public place is the safest option. Avoid wire transfers, OTP sharing, or paying deposits before seeing the item.

Help Center

Posting ads